ITIL® 4 Practitioner: Release Management

The ITIL 4 Practitioner: Release Management practice module provides best practice guidance on how to make new and changed services and features available for use in line with the organisation’s policies and agreements between the organisation and its service consumers.

This practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Release Management practice in their everyday work.

ITIL 4 Practitioner: Release Management enables professionals to:

• Establish and maintain effective approaches to the release of services and service components across the organisation

• Ensure effective release of services and service components in the context of the organisation’s value streams and service relationships

• Reduce risks and losses resulting from releases

• Measure, assess and develop the Release Management practice capability in their organisation by using the ITIL Maturity Model.

What is ITIL® 4 Practitioner: Release Management?

The ITIL 4 Practitioner: Release Management module offers in-depth best practice guidance for IT professionals on efficiently making new and changed services and features available for use, aligning with the organization's policies and the agreements with its service consumers.

It focuses on the strategic and operational aspects of Release Management, aiming to maximize the value of this practice in ensuring that releases contribute positively to the organization's value streams and service relationships.

Who should study ITIL 4 Practitioner: Release Management?

This module is designed for IT professionals who are:

- Involved in the planning, scheduling, and control of the movement of releases to test and live environments.

- Looking to validate and enhance their Release Management skills.

- Interested in understanding and applying best practices to minimize risks and losses associated with releases.

What are the benefits of studying ITIL 4 Practitioner: Release Management?

Participants in this course will learn to:

- Establish and maintain effective approaches for the release of services and service components across the organization.

- Ensure the effective release of services and service components, considering the organization’s value streams and service relationships.

- Reduce risks and losses resulting from releases, enhancing service stability and reliability.

- Measure, assess, and develop the Release Management practice capability within their organization using the ITIL Maturity Model.

What skills will I learn?

By completing this module, you will develop the ability to:

- Plan and manage the release of services and service components effectively.

- Integrate Release Management practices within the organization’s overall service management approach.

- Apply strategies to mitigate risks associated with service releases.

- Utilize the ITIL Maturity Model for continuous improvement of the Release Management practice.

Prerequisites

An ITIL 4 Foundation certification is required as a prerequisite for studying the Release Management module. This ensures that participants have a foundational understanding of ITIL principles and how they contribute to effective service management practices.

The ITIL 4 Practitioner: Release Management module is essential for IT professionals committed to mastering the complexities of releasing new and changed services and features, thereby contributing to the organization’s overall success and service excellence.