About

IT Service Management Certification

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

ITIL 4 Foundation Certification

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.

Where is this course available?

This course is available In-Person in Doha, Qatar, Dubai, Abu Dhabi in UAE & Riyadh in Saudi Arabia, Muscat in Oman and Amman in Jordan as well as being available Online Worldwide.

The course will help you to understand:

How modern IT and digital service organizations operate
How value streams increase speed and efficiency
How cultural or behavioural principles guide work that benefits the wider organization
How to use commonly-used service management terms and concepts

Modules

Module 1 : Identifying Security Compliance Measures

Identify Organizational Compliance Requirements and Resources
Identify Legal Compliance Requirements and Resources

Module 2 : Recognizing and Addressing Social Engineering Attack

Identify Organizational Compliance Requirements and Resources
Identify Legal Compliance Requirements and Resources

Module 3 : Securing Devices

Identify Organizational Compliance Requirements and Resources
Identify Legal Compliance Requirements and Resources

Module 4 : Using the Internet Securely

Identify Organizational Compliance Requirements and Resources
Identify Legal Compliance Requirements and Resources

Receive an Official ISACA Certificate

Receive a LinkedIn Badge

Gain a Certificate After Completion

Highlight your achievement by adding this credential to your LinkedIn profile, CV, or résumé. Your digital certificate will be awarded upon successful completion of the programme, giving you a recognised credential to share with employers, colleagues, and clients.