CompTIA A+ is the leading entry-level IT certification, trusted by employers worldwide. It validates the hands-on skills needed to support and troubleshoot PCs, mobile devices, operating systems, and networks in a variety of workplace environments.

To become A+ certified, candidates must pass two exams: Core 1 (220-1101) and Core 2 (220-1102). These exams are regularly updated to reflect the latest technologies and industry demands. The current release (v1.5) includes updates in cloud computing, security, and modern device management.

What does CompTIA A+ cover?

CompTIA A+ covers a broad range of foundational IT skills essential for supporting modern technology environments. Learners gain practical knowledge in hardware components such as desktops, laptops, and mobile devices, including installation and configuration. The course also develops core software skills, including managing operating systems like Windows, macOS, Linux, and mobile platforms. 

Networking fundamentals are introduced, covering basic protocols, wireless technologies, and IP addressing. It also explores mobile device management, virtualisation, and cloud computing essentials. Security is integrated throughout, teaching basic threat detection, secure device setup, and data protection practices. Troubleshooting is a key focus, with step-by-step problem-solving methods for hardware, software, and connectivity issues in real-world scenarios.

Who is this course for? 

This course is ideal for anyone starting a career in IT, including school leavers, career changers, or professionals looking to validate their technical support skills. It’s designed for those with little to no prior experience, providing the practical knowledge needed for roles such as IT support technician, help desk analyst, or desktop support specialist.

Where is this course available?

This course is available In-Person in Doha, Qatar, Dubai, Abu Dhabi in UAE & Riyadh in Saudi Arabia, Muscat in Oman and Amman in Jordan as well as being available Online Worldwide.

Prerequisites

As this is an entry level certification, there are no prequisites for this course.