AI in Banking: Transforming Financial Institutions in the Middle East and Islamic Banking Sector

This comprehensive training course provides an in-depth understanding of Artificial Intelligence (AI) applications specifically tailored for the banking industry, with a distinct focus on banking in the Middle East and the unique principles and practices of Islamic banking. Participants will explore how AI technologies are revolutionising financial services, enhancing compliance, and driving innovation in a rapidly evolving regulatory and economic landscape.

Who can benefit from this course?

The course is specifically designed to cater to professionals and leaders within the banking and financial services industry, particularly those involved in Islamic banking and operations in the Middle East. 

There are no formal pre-requisites, making the course accessible to a broad range of participants, including those from:

• Banking Institutions (Commercial and Islamic)

• IT Professionals in Financial Services

• Payment Solutions Providers

• Public Sector Officials involved in Financial Policy and Regulation

• Academic Researchers and Educators in Finance and Technology

• Fintech Leaders and Innovators

• Digital Banking and Transformation Managers

• Banking Executives and Senior Management

• Start-up Leaders within the Fintech Ecosystem

This is a bespoke course that is built to each clients individual needs. 

Example Course Outline

Day 1

New Technologies in Banking:

• An analysis of the penetration and impact of emerging technologies within the banking industry.

Introduction to AI:

• Understanding AI and its ecosystem

• Major use cases and opportunities

• Identifying and mitigating risks associated with AI deployment

• Regulatory frameworks and the sandbox approach for managing "Black Box" AI

• Strategic benefits for banks adopting an AI-first approach

The Future of AI-driven Banking:

• Visioning the AI-enhanced bank of tomorrow

• Overcoming barriers to large-scale AI adoption

• Transitioning strategies to become AI-first organisations

Applications of AI in Banking:

• Front office: Enhancing customer interactions through conversational banking

• Middle office: Improving fraud detection, risk management, and underwriting processes

• Transformative use cases in the front and middle offices

The Recent AI Phenomenon:

• Detailed exploration of ChatGPT and similar AI tools

• Operational mechanics and best practices for leveraging AI technologies effectively

• Business Case Study 1: Practical insights and application

Day 2

Strategic AI Integration in Banking:

• Examining winning strategies employed by leading financial institutions in AI transformation

• Key insights into capturing the AI opportunity, emphasising organisational culture, staffing strategies, operational adjustments, and data management

AI and Financial Inclusion:

• How Data Science and AI are promoting financial inclusion initiatives in markets such as the Philippines and extending these strategies across other emerging economies

AI for Fraud Detection:

• Utilising AI to enhance security and identify fraudulent activities in financial transactions, a critical capability for banks operating under Islamic finance principles

Data-Driven Decision Making and Processes:

• Leveraging AI and data science for improved decision-making capabilities, operational efficiency, and enhanced business processes