ITIL® 4 Digital & IT Strategy Certification

ITIL® 4 Digital & IT Strategy is a certification module designed to elevate discussions around ITIL concepts to a corporate strategy level. It enables IT and digital leaders to influence and drive strategic business decisions by creating appropriate digital strategies aligned with wider cross-organizational goals.

Where is this course available?

This course is available In-Person in Doha, Qatar, Dubai, Abu Dhabi in UAE & Riyadh in Saudi Arabia and Amman in Jordan as well as being available Online Worldwide.

Who should study ITIL® 4 Digital & IT Strategy?

• IT and business directors

• Heads of department

• Aspiring C-suite professionals

• Other senior business leaders interested in strategically positioning their organization against digital disruptors and crafting robust digital strategies for long-term growth.

What certificate will I receive for passing ITIL® 4 Digital & IT Strategy?

Upon passing the ITIL® 4 Digital & IT Strategy exam, candidates will achieve the ITIL® 4 Strategic Leader designation.

What are the benefits of studying ITIL® 4 Digital & IT Strategy?

• Learn necessary skills for future IT leaders to manage risk and ensure continuous delivery of digital excellence.

• Understand factors to consider when setting up digital strategies to remain competitive in the market.

• Encourage a culture of agility, resilience, lean practices, and continuous improvement for business sustainability.

  
  

What will I learn by studying ITIL® 4 Digital & IT Strategy?

• How strategy impacts the design, delivery, and support of services throughout the service value chain.

• Balancing legacy with new ways of working effectively.

• Factors influencing technological innovation's contribution to organizational success.

  
  

What are Course Prerequisites for ITIL® 4 Digital & IT Strategy?

• Training through an Accredited Training Organisation is required, including practical assignments for this module.

• Prerequisites include either the ITIL 4 Foundation Certificate in IT Service Management or the ITIL 4 Managing Professional Transition Certificate.

  
  

What is the Examination Format for ITIL® 4 Digital & IT Strategy?

• The exam consists of 60 minutes duration.

• Pass mark is 70%.

• It is a closed-book exam.