What is ITIL® 4 Strategist: Direct, Plan and Improve?

ITIL® 4 Strategist: Direct, Plan and Improve is a module that focuses on shaping direction and strategy, as well as developing a continually improving team within an organization. It covers Agile and Lean methodologies and provides a method for planning and delivering continual improvement with necessary agility.

Where is this course available?

This course is available In-Person in Doha, Qatar, Dubai, Abu Dhabi in UAE & Riyadh in Saudi Arabia, Amman in Jordan as well as being available Online Worldwide.

Who should study ITIL® 4 Strategist: Direct, Plan and Improve?

Managers at all levels involved in shaping direction and strategy or developing a continually improving team should study ITIL® 4 Strategist: Direct, Plan and Improve.

What is the Course Length for ITIL® 4 Strategist: Direct, Plan and Improve?

90 minutes.

What certificate will I receive for passing ITIL® 4 Strategist: Direct, Plan and Improve?

Upon passing the ITIL® 4 Strategist: Direct, Plan and Improve exam, candidates will gain recognition through the ITIL 4 Managing Professional designation.

What are the benefits of studying ITIL® 4 Strategist: Direct, Plan and Improve?

• Gain up-to-date skills and knowledge to navigate the digital service economy.

• Enhance your career with recognition through the ITIL 4 Managing Professional designation.

• Understand how to plan and deliver continual improvements with necessary agility.

What will I learn by studying ITIL® 4 Strategist: Direct, Plan and Improve?

• Practical skills necessary to create a 'learning and improving' IT organization with a strong strategic direction.

• Influence and impact of Agile and Lean ways of working.

• Method for planning and delivering continual improvement with necessary agility.

What are Course Prerequisites for ITIL® 4 Strategist: Direct, Plan and Improve?

• Prerequisites include either the ITIL 4 Foundation Certificate in IT Service Management or the ITIL 4 Managing Professional Transition Certificate.

What is the Examination Format for ITIL® 4 Strategist: Direct, Plan and Improve?

• The exam consists of 90 minutes duration.

• Pass mark is 70%.

• It is a closed-book exam.